January 17,2011

RE: Letter of Recommendation

To whom it may concern:

My wife is the owner of Prudential Texas Realty and we have been in the residential real estate business in Austin for 30 years. Our home at 3503 Winding Creek Dr. in the Estates of Barton Creek had experienced extensive water leaks. Twice we hired contractors to fix the cause of the leaks and repair the damage. Despite the huge cost we were charged for the repairs neither of the previous contractors was successful at fixing the leaks and neither contractor would warrant their work despite assurances that they warranted all their work.

We hired Ideal Custom Homes in January 2010 to fix the leaks and repair the extensive damage caused by the leaks. Ideal Custom Homes and Archie Cheatham thoroughly inspected the problems and brought in additional inspectors & engineers at the beginning & thought out the project to insure that the problems were being fixed and the work was being done correctly. Mr. Cheatham is the most experienced and conscientious contractor with which we have ever worked. He was able to fix the extensive and complex problems while working around us living in the home. Mr. Cheatham is very detailed in his approach to solving the problem and making the repairs. Mr. Cheatham demands very high quality work from his sub-contractors and staff. The quality and workmanship of all work was excellent. Mr. Cheatham was on the job personally supervising the work. We do not think anyone else could have done the job as well or produced as high quality of repair as Ideal Custom Homes.

We would highly recommend Archie Cheatham and Ideal Custom Home to anyone wanting a new home built or to repair and renovate their existing home.

Do not hesitate to call me if you have any questions or want additional information.

Sincerely,

Rick Jenkins
CFO

Prudential Texas Realty
900 Congress Ave., Suite L-100
Austin, TX 78701
Off: (512) 801-8832

 

To whom it may concern,

What can I say about Ideal Custom Homes and Archie Cheatham? Well, I can honestly say that the experience was nothing short of ideal. Throughout the entire process I felt that Archie was there for anything I needed. I witnessed him daily working intensely, diligently, and with me in mind. This surprised me because you rarely find people who will put themselves to a task as if they were doing it for their self.

Archie addressed my concerns immediately, was proactive with the work schedule, and economic where my needs necessitated it. All told the experience was great, the final product surpassed my expectations and I feel blessed daily to be in the space he created for myself and my students. Thank you ,Sir, for your hard work and masterful approach to this entire process.

Thomas Leverett
Chief Instructor/ Owner, Del Sol Martial Arts & Fitness
11190 Circle Dr, Unit 103
Austin, TX. 78736

Dear Archie,

We have been in our house for two years, and we love it. In the twenty-one years Ed and I have been together, we have lived in ten houses, (two of them built from scratch - the others total gut jobs). Our attention span has generally been two years per house – once it’s perfect and beautiful it's time to move on to the next project. Things have changed.

Ed and I both come from a design background. I am a perfectionist. I make myself, and those around me, nuts, but the results are beautiful houses, often published. When we moved back to Texas, we had trained the best of the best, as contractors go. We came here knowing no one. We had no sources. We leased a house in Travis Heights for six months. And started looking to buy.

Our agent showed us houses in Tarrytown and Rollingwood – that’s what I thought we wanted. But we kept coming back to a newly poured cement slab near downtown that had your name and phone number on a small sign in front. Your plan was to build the house, then sell it; we saw an opportunity to customize the house to our specifications. Use your ideas, use our ideas. You didn't flinch when I fessed up to being very difficult.

Turned out to be the best working relationship we have ever had. You are honorable, honest, kind, and very easy to work with. You always had our back. You gave us a lists of sources, enabling us to do our homework and make choices quickly. Even when we had to truck in stone from another state for the bathrooms at the last minute, as we couldn’t find what we wanted here, you smiled and went with it.

Our experience during those several months was never frustrating or worrisome – what you agreed to do, you did. Always on time. When you said you would get back to us with answers, you did. We talked every day. You never raised your voice. Never showed frustration. You always treated us like you appreciated our business.

We love living here – we love this home. The experience of building has never gone this smoothly for us. You are a pro to work with. And, I promise you, when we build our next house, you are our guy. We wouldn’t have it any other way. Walled and gated and solar this and green that – we will make a wonderful house together.

Thank you for everything - you are truly the best.

Doug Taylor
1611 S 6th Street
Austin, TX
July 7, 2009

We are very pleased to have purchased a home built by Archie Cheatham. He takes a great deal of pride in his work and has always gone above and beyond to assist us with keeping our home in top shape. It seems highly doubtful that a larger builder would have worked as closely with us as Archie has done. We highly recommended him and are grateful for his help.

James and Meredith Crabtree
June 3, 2009

To Whom It May Concern:

We feel very fortunate to have purchased our first home from Mr. Archie Cheatham and Ideal Custom Homes. Being a first time home buyer you tend to learn as you go and hope and pray that you have selected a good home from a trustworthy and honest builder. Our prayers were definitely answered as we have a home that we absolutely love and a partner in Archie who unselfishly goes above and beyond his responsibilities as a builder. Since the purchase of our home two years ago, Archie continues to be very responsive to any questions we have and quick to resolve a few minor issues which are inherent with new homes. We have also leveraged his expertise and versatility with a couple custom home improvements that we have always wanted to have in our home. Most importantly, as time passes we are able to appreciate more and more the quality, care and attention to detail that Archie put into our home. The little things that you are unable appreciate until you live in your home make all the difference; the way the natural light passes though the dining room at sundown, energy efficient lighting and insulation which make our utility bill much easier to deal with.

We have truly had a wonderful home buying experience and strongly recommend engaging Ideal Custom Homes for your home purchase. You will not only receive a high quality home, but you will also gain a partner who will be there for you every step of the way.

Sincerely,

Kyle and Hazele O.
May 18, 2009

Dear Archie,

We wanted to take a moment to thank you and commend you on your service "after the sale." On multiple occasions we've come back to you for various requests and information. You have always been most helpful and responsive and stood by your product and its quality. More than 2 years after we purchased the home you still took the time and effort to work with us as if we had just moved in.

Your homes are well-constructed with a great deal of attention to detail. We have always found it interesting that several of our neighbors, who work for other builders, have chosen to live in an Ideal Custom Home.

We wish you the best and continued success.

Many Thanks,

Angela & Issac Hammand
November 13, 2006

Archie: I can't say enough about how wonderful the house looks and how easy you've made the whole process. Thanks for helping me achieve my dream home. It's truly beautiful.

Mary M. June 10, 2005

Dear Archie,

After spending a month in our new home, we wanted to take a moment and thank you for the first rate work you did in both its basic, quality construction and in the additional features that we asked you to address. We appreciate your clear commitment to excellence- it really shows in all of the home's features and appearance and in your prompt attention to our requirements and questions. This was our judgment when we purchased the home and it has been confirmed now that we've had the opportunity to live in it.

We'd especially like to highlight our appreciation for the careful work you did in making the house wheelchair accessible and in adding features that facilitated the use of all of the rooms and systems. Having bought many homes in various parts of the country, it's no exaggeration to say that this has been our best buying experience. We wish you the best of good fortune in your future construction projects and would be more than pleased to pass on our strong recommendation to your future customers.

Sincerely,

Graham and Vicki T.
Dripping Springs, Texas
June 12, 2003

Dear Archie:

Thank you for building our Custom Home. We are very satisfied at the whole process from beginning to end. We were impressed with how quick you had it built without jeopardizing the quality of the workmanship. We were also glad at the way you stayed on top of things and if anything needed correction you were there to do it immediately.

We would gladly refer you to anyone that is interested in having a house built. You may use our phone number if anyone is interested, and would like to talk to us about your work and our experience.

Thanks again for standing behind your work.

Sincerely,

Albert and Yvonne R.
Driftwood, Texas
November 10,2002

Dear Archie,

I wanted to take this opportunity to express my sincere gratitude and appreciation in regards to the manner in which you resolved my recent problem with the well and Associated Drilling, Inc.. It speaks highly of your company and your personal integrity with the amount of effort and tenacity that you put forth in resolving this home owner warranty issue in an expedient and professional fashion. I especially appreciated the time that you took to keep me abreast of the status for the resolution. Many other home builders put forth a monumental effort to close the deal and sell the home but fall short when warranty issues arise. You exceeded my expectations in resolving this recent issue as you have with other more minor problems that are part of owning a home. Please let me know if I can assist you in any manner with convincing prospective home buyers that you are the right choice before and after the sale!

Sincerely,

Greg P.
Dripping Springs, Texas
May 13, 2001

Ideal Custom Homes has built and sold us a quality affordable home. All move-in and warranty items were taken care of promptly and professionally. Definitely a great builder who takes pride in his work and maintaining good customer service.

Sincerely,

Bret P.

To Whom It May Concern,

My desire is to inform you about the abilities and expertise of Mr. Archie Cheatham. Unfortunately, it is not possible to fully describe the extensive capabilities of Mr. Cheatham in a one-page recommendation letter.

Main Street Homes hired Mr. Cheatham as a Production Manager in May, 1994. The company required direction in the field regarding the construction production and without reservation, Mr. Cheatham fulfilled this requirement far above my expectations.

Mr. Cheatham's desire to achieve tasks beyond his job description has contributed to the success of Main Street during the past 5 years. Considerable time and money was rescued by Main Street Homes because of his keen ability to identify construction-related problems and to expedite the correct solution. Mr. Cheatham has a remarkable capacity for anticipating problems, a sharp eye for construction achievements and strong leadership respect of his construction staff.

Whether this letter of recommendation is for a prospective homebuyer or potential employer, I highly recommend Mr. Archie Cheatham. I am confident that he will display the same dedication that I have enjoyed during his career with Main Street Homes.

If you require more details with this recommendation, please feel free to contact me at Main Street Homes.

Sincerely,

Steve Bartholomew
President
Main Street Homes

To Whom it May Concern,
Reference: Archie Cheatham

I have personally worked with and supervised Archie on a large residential housing project for the City of Austin.

Archie proved himself a team player and was always willing to go that extra effort to meet all deadlines and goals.

I highly recommend him for any position that he may seek and wish him well in all his endeavors.

Sincerely,

Craig M. Overmiller,
Project Manager
March 22, 1994

TO WHOM IT MAY CONCERN:

This is a letter of recommendation for Mr. Archie Cheatham.

It has been my privilege as a structural compliance inspector to observe and critique the construction work of Mr. Cheatham. He has complied with all requests and kept up with current code.

He has always conducted himself in a professional manner and I consider him to be an excellent field superintendent. It is my opinion that he would be an asset to any company.

Sincerely,

Jerald E. Graves
Houston, Texas
October 15, 1993